Conditions Générales de Vente


The purpose of these general conditions of sale is to establish the contractual provisions between and the Customer and the conditions applicable to any purchase made through the merchant site., pour le consommateur. L’acquisition d’un bien ou d’un service à travers le présent site implique une acceptation sans réserve par le client des présentes conditions de vente.

Article 1. Application des présentes conditions générales de vente

These conditions apply to the sale of products by on its shop accessible by Internet ( et par téléphone. They are automatically made available to the buyer on the home page of the website The buyer just has to click on “Conditions Générales de Vente” to know the conditions of his order, avant même qu’il ait entamé le processus de commande. Consequently, le fait de passer commande implique l’adhésion entière et sans réserve de l’acheteur à ces C.G.V., à l’exclusion de tout autres documents tels que prospectus, catalogues émis par le vendeur et qui n’ont qu’une valeur indicative.
Le fait que le vendeur ne se prévale pas à un moment donné de l’une des quelconques dispositions des présentes ne peut être interprété comme valant renonciation à se prévaloir ultérieurement de l’une des quelconques desdites conditions. A défaut de stipulation particulière aux présentes conditions et convenues par écrit entre les parties, les commandes sont soumises de plein droit aux présentes conditions générales de vente quelles que soient par ailleurs les clauses pouvant figurer sur les documents de l’acheteur. Nos offres sont exclusivement réservées à la clientèle particulière, à l’exclusion des revendeurs professionnels.

These conditions are made available to the buyer on the home page of the website L’acheteur déclare avoir pris connaissance et accepté les présentes Conditions générales de vente avant la passation de sa commande. La validation de la commande vaut donc acceptation de ces Conditions Générales de Vente. Celles-ci pouvant faire l’objet de modifications, les conditions applicables sont celles en vigueur sur notre site Internet à la date de passation de la commande.

This contract concerns the rental of rooms, located at 2, rue des Izards, 66120 Odeillo.

Article 2. Length of stay

The customer, signatory of this contract concluded for a fixed period, may not under any circumstances invoke any right to remain in the premises at the end of the period of stay.

Article 3. Responsibility

La Petite Chapelle, which offers services to a client, is the sole point of contact for this client, independently of its subsidiaries or points of sale, and answer to him for the performance of the obligations arising from these conditions of sale. He cannot be held responsible for fortuitous events, cases of force majeure or due to any person outside the organization, the course of the stay and the services provided on this occasion.

Article 4. Booking

The reservation becomes firm when a deposit corresponding to 30 % of the price of the stay, to which are added all the mandatory cleaning and disinfection costs.
The rental concluded between the parties to this deed can in no case even partially benefit third parties, natural or legal persons, except written agreement of the owner.
Any breach of this last paragraph would be likely to result in the immediate termination of the rental at the fault of the tenant, the rental income remaining definitively acquired by the owner.

Article 5. No withdrawal

For reservations made by mail, by phone or internet, the tenant does not benefit from the withdrawal period, and this in accordance with Article L121-21-8 of the Consumer Code relating in particular to the provision of accommodation services provided on a date or at a specified periodicity.

Article 6. Balance settlement

The customer formally agrees to pay La Petite Chapelle the balance of the agreed service and remaining due no later than the day of arrival. The customer who has not paid the balance by the agreed date is considered to have canceled his stay. Since then, the service is once again offered for sale and no refund will be made.

Article 7. Cancellation by the tenant

Any cancellation must be notified to the owner, with acknowledgment of receipt.

  • Cancellation before arrival at the premises :

The deposit remains with the owner. The latter may request the balance of the amount of the stay, if the cancellation occurs less of 30 days before the scheduled date of entry into the premises.

If the tenant does not show up in the 24 hours following the date of arrival indicated on the contract, this contract becomes void and the owner can dispose of his lodging. The deposit also remains with the owner who will ask for the balance of the rental.

  • If the stay is cut short, the rental price remains with the owner. There will be no refund.
Article 8. Cancellation by the owner

The owner pays the tenant all of the sums paid in advance.

Article 9. Arrival

The tenant must arrive on the day specified in the time slot mentioned on this contract. In case of late or delayed arrival, the tenant must notify the owner.

Article 10. State of play

An inventory is drawn up jointly and signed by the tenant and the owner or his representative on arrival and departure from the gîte. This inventory is the only reference in the event of a dispute concerning the inventory.

The state of cleanliness of the cottage on arrival of the tenant must be noted in the inventory. The cleaning of the premises in normal use is the responsibility of the tenant. If, however, the tenant does not wish to do so, a supplement of 50 € will be charged.
In the event of abnormal use of the premises, or exceptional soiling, the amount of cleaning costs of 50 € will be automatically billed to the tenant.”

Article 11. Security deposit or surety

On arrival of the tenant, a security deposit, the amount of which is indicated on page 1 of the rental contract is requested by the owner. After the contradictory establishment of the exit inventory, this deposit is returned, After deduction of the cost of repairing the premises if damage was observed.

In case of early departure (earlier than the time mentioned on the contract) preventing the establishment of the inventory on the same day of departure of the tenant, the security deposit is returned by the owner within a period not exceeding one week.

Article 12. Use of premises and exteriors

The tenant must ensure the peaceful character of the rental and make use of it in accordance with the destination of the premises.

Article 13. capacity

The rental contract is established for the maximum capacity of people. If the number of tenants exceeds the reception capacity, the owner can refuse additional people. Any modification or termination of the contract will be considered at the initiative of the customer.

Article 14. Swimming pool shared by the Gîtes

The use of the swimming pool is common to the Domaine gîtes, it is made available to you and its use is under your responsibility, diving is prohibited and access is authorized from 8 a.m. to 9 p.m.. In the event of non-compliance with this clause by the tenant, the owner can refuse the stay. In that case, no refund will be made.

Article 15. Animals

The tenant can stay with a pet. However, the owner can refuse the stay. In that case, no refund will be made.

Article 16. Assurances

The tenant is responsible for all damages resulting from his doing. He is required to be insured.

Article 17. Payment of charges

Water and electricity charges are included in the rental price, for normal use. In case of abnormal use, charges may be re-invoiced to the tenant.

Article 18. Litiges

Any complaint relating to the rental will be dealt with by the competent court..